An important distinction for potential clients is that UrgentACCESS® is not simply an on-call doctor service. It is a US-based call center staffed 24/7/365 by emergency response dispatchers trained specifically for in-flight emergencies and remote medical assistance.
UrgentACCESS™ dispatchers never transfer a call or leave a situation. Even when we immediately connect to one of our board certified physicians, our dispatchers continue to monitor the call and to support the crew by tracking the flight while executing the department's own emergency response procedures. This may mean contacting family, personal physicians and arranging for advanced life support services upon landing.
UrgentACCESS™ standards for tele-medical support are extremely high. We're proud of the bar we've intentionally set for ourselves and are honored to be the critical lifeline for many of the most prestigious flight operations in the world.
If you'd like to learn more about UrgentACCESS™, please feel free to talk to any of our personnel at 1.888.754.9805.